What We Collect and How We Use It

When you place an order, we ask for your e-mail address, the mailing address(es) and phone number(s) (optional) where you'd like your items shipped, your billing address, credit card number and credit card expiration date. During the order process, you might also provide other shipping addresses (for sending gifts directly) or provide a gift tag message that's specific to a particular person. Collecting this information allows us to complete your order efficiently and to notify you of your order status.

When you create an account with us, we offer the opportunity to receive notebookengraver.com e-mailings. You can also sign up for e-mailings by providing your e-mail address through our site services.

When you subscribe to an notebookengraver.com newsletter, participate in an notebookengraver.com promotion, or ask to be notified when an out-of-stock product is available, we ask for your name and e-mail address. If you would like to stop receiving promotions, updates and/or special offers at any time, you may e-mail us at hello@etchstar.com with a statement requesting that you be deleted from the notebookengraver.com membership list or that notebookengraver.com stop sending such promotions, updates and special offers to you.


We May Ask You for Special Information

notebookengraver.com may ask customers to submit information, such as birthdays and product commentary, on a voluntary basis. We also may ask for information about our customer service. If we ask for this information, we will either tell you how the information will be used by us or we will use it in conformity with the User Agreement on the
notebookengraver.com website.


Cookies

Like most major websites, we use a feature of your web browser called a "cookie". Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. We use these cookie files to track your preferences and purchases as you navigate through our website and to save you from having to re-enter information every time you visit notebookengraver.com. To sum up, by using cookies to track your visits, we can make your next shopping experience notebookengraver.com better. To search our website and/or place an order from the notebookengraver.com website, you need to have the cookies feature of your web browser turned on. However, if you choose to disable the cookies feature of your web browser, you may not be able to place an order or otherwise use some or all of the notebookengraver.com website.

Advertisers and partners may also use their own cookies. notebookengraver.com does not control use of these cookies and notebookengraver.com expressly disclaims responsibility for information collected through them.


Disclosure

Your information may be provided to third parties to the extent necessary to process and fill your order, reduce credit risk, protect against fraud, comply with applicable law, enforce or apply our user agreement and privacy policies. In some instances, we may also share non-identifying and aggregate information with third parties. However, except for the marketing and strategic partners of notebookengraver.com and except as otherwise discussed in this policy, notebookengraver.com does not share, sell or rent individual, identifying information to any third party at any time without your explicit consent.


Security

notebookengraver.com shall protect the security of your personal information and credit card detail when you shop with us online using the security protections described below. We use Secure Sockets Layer (SSL) technology ‚and the industry standard ‚and to encrypt the personal information and credit card detail you provide during the order process.
To ensure the security of your personal information, you should always provide that information over a secure connection. You can check the existence of a secure connection in one of two ways:

1. Look at the URL in your web browser. Whenever you are connected to a secure server, that connection will be represented in the URL as "https," rather than "http."

2. Look at the lower left-hand corner of your web browser. You know you have an SSL connection if you see an unbroken key in Netscape Navigator (versions 2.0 and above), or a closed lock in Microsoft Internet Explorer (version 3.0 and above) or AOL (AOL 3.0 and above).

While notebookengraver.com makes every effort to ensure the integrity and security of its network and systems, notebookengraver.com cannot guarantee that its security measures will prevent third-party "hackers" from illegally obtaining this information.


To Contact Us or Change Your Information

Do you have questions about our policies or any other customer service issue? Do you want to update your information or change any other information about yourself? You can call us toll-free, from 8am to 6pm PST. Monday-Friday, at 323.651.3824 or contact us online at hello@etchstar.com.